About Us
Company Overview
Akaya India care Limited is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.
We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.
Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 12,000 employees spread across 3 countries, we serve over 3,000 clients.
PURPOSE
To build a leading institution that drives productivity for clients by outsourcing and optimising their key business processes and to be the preferred firm for employees, customers and investors alike
A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned with this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population.
Established in 2012 and headquartered in Mumbai, Akaya today has an unmatched geographic presence and scale with more than 16 offices across India, South East Asia and the Middle East, backed by technology intensity and domain specialization to create exceptional service
Akaya India Care
- Customer focus: We are committed to putting our clients and workers at the centre of everything we do and delivering exceptional value through our technology and services.
- Transparency: Transparent communication and operations, fostering trust and building strong relationships with our clients and workers.
- Integrity: We conduct ourselves with the highest standards of ethics and professionalism, upholding our commitments and maintaining the trust of our clients and workers.
- Continuous learning: We are passionate about learning and continuously improving, both as individuals and as an organization, to stay ahead of the curve in the rapidly evolving field of workforce management.
- Accountability: We take ownership of our work and are accountable for delivering on our commitments to clients and workers.
